Tech Support Plan

What do I do with my time?

1. Desktop Assignment
2. Desktop Assignment Checklist
3. If you still need something else - Look over the list below
4. You will notice 3 areas
• Application
• Process
• Optional
5. I need you all to become experts in as many of the applications and processes as you can.
6. If you have all of these down, move on to the optional.
7. Any suggestions of things not on the list - let me know.

Example

1. Application
• Malware Bytes (Can you take this with you and get it to run on an infected machine? Use it to clean/scan the machine?)
• CCleaner
• Cleanup
• Office (Word, Excel, Access, PowerPoint)
• Open Office (how do features from Office work in Open Office and back?)
• AVG (Install, set up, set to automatically scan and update)
• ComboFix
• Hiren's Boot Disk (Or other bootable fix options.)
2. Process
• Build a Cat 5 cable (and test it)
• Build a server (file and web)
• Make a boot disk
• A+ Certification (there are books and disks in the tech room - spend some time going through those)
• Hardware Setup
• Bios
• Reinstall Windows
• Research Parts - select, upgrade, buy, etc.
3. Optional
   • Google Sites
   • Image Editing
   • Diskmgmt.msc
   • msconfig
   • anti-vir (and other anti-virus programs)

As with other things you will do - post a response on the ning site so that others can read what you have done or learned.